Questions & Answers

FAQ

Frequently
Asked
Questions

FAQ

01

What do I get with my ticket?

Each ticket comes with 2 lanterns, a marker for your lantern, and a sitting mat. These will be picked up at packet pickup tents after entering the venue.

FAQ

02

Are the lanterns safe?

Yes. But with any open flame, there is a possibility to burn yourself if you aren’t careful when lighting and releasing your lanterns.

FAQ

03

Are the lanterns biodegradable?

The lanterns are 100% biodegradable. We will recover 100% of the lanterns plus any additional litter we find in the landing area as part of our commitment to leaving the area better than we found it.

FAQ

04

Can I buy extra lanterns?

Extra lanterns can be purchased at registration for $12 and at the venue for $15 while supplies last. Please be aware that for safety and environmental reasons lanterns can not be taken home.

FAQ

05

Can I write on my sky lantern?

Absolutely. RiSE becomes more meaningful when you make your lanterns personal. Inscribe them with a message, prayer, or resolution. We’ll provide you with the right type of markers that won't damaged in the process.

FAQ

06

Can I light my lanterns if I’m attending alone?

Yes, but you’ll need to be friendly and recruit someone sitting near you to help. The lanterns require 2-3 people to launch.

FAQ

07

Is there camping on-site?

Camping is not allowed anywhere on the the indian reservation.

FAQ

08

Are animals allowed?

No animals are allowed except for service animals that come with the proper identification and paperwork.

FAQ

09

What happens in the case of inclement weather?

If there is rain or sustained winds over 10 mph, the lantern release may be delayed. In the event the Festival is cancelled because of sustained winds and/or rain, only those participants who purchased Inclement Weather Insurance through the RiSE website will be entitled to a refund.

FAQ

10

What can I bring to the event?

We do not allow any blankets, chairs, coolers, strollers, tripods, wagons, pillows, umbrellas. These items are tripping and fire hazards. Drones, large cameras and outside food or drinks are not allowed except for bottled water. You may bring small bags and backpacks but all will be searched upon check-in for any drugs, alcohol, outside food or beverage, weapons or any other hazardous or prohibited items.

FAQ

11

Am I allowed to bring my own food and beverages?

Outside water is permitted. No food or alcohol beverages will be permitted from outside the venue. Food and alcoholic beverages will be available for purchase at the venue.

FAQ

12

How will I receive my ticket?

Tickets will be electronically delivered VIA email at the time of purchase.

FAQ

13

Can I get a refund?

We are not able to perform any refunds. However, tickets are transferable if you wish to sell them. The name on a ticket is inconsequential.

FAQ

14

Does one ticket get me into both nights?

No. Each night is a separate, but same, event and requires a ticket. You must purchase a ticket for the night you wish to come.

FAQ

15

Are tickets transferable to a different night or section?

We are not able to transfer tickets to different nights or sections. However, tickets may be sold to a separate party wishing to attend that night. The name on a ticket is inconsequential.

  • 01What do I get with my ticket?

    Each ticket comes with 2 lanterns, a marker for your lantern, and a sitting mat. These will be picked up at packet pickup tents after entering the venue.

  • 02Are the lanterns safe?

    Yes. But with any open flame, there is a possibility to burn yourself if you aren’t careful when lighting and releasing your lanterns.

  • 03Are the lanterns biodegradable?

    The lanterns are 100% biodegradable. We will recover 100% of the lanterns plus any additional litter we find in the landing area as part of our commitment to leaving the area better than we found it.

  • 04Can I buy extra lanterns?

    Extra lanterns can be purchased at registration for $12 and at the venue for $15 while supplies last. Please be aware that for safety and environmental reasons lanterns can not be taken home.

  • 05Can I write on my sky lantern?

    Absolutely. RiSE becomes more meaningful when you make your lanterns personal. Inscribe them with a message, prayer, or resolution. We’ll provide you with the right type of markers that won't damaged in the process.

  • 06Can I light my lanterns if I’m attending alone?

    Yes, but you’ll need to be friendly and recruit someone sitting near you to help. The lanterns require 2-3 people to launch.

  • 07Is there camping on-site?

    Camping is not allowed anywhere on the the indian reservation.

  • 08Are animals allowed?

    No animals are allowed except for service animals that come with the proper identification and paperwork.

  • 09What happens in the case of inclement weather?

    If there is rain or sustained winds over 10 mph, the lantern release may be delayed. In the event the Festival is cancelled because of sustained winds and/or rain, only those participants who purchased Inclement Weather Insurance through the RiSE website will be entitled to a refund.

  • 10What can I bring to the event?

    We do not allow any blankets, chairs, coolers, strollers, tripods, wagons, pillows, umbrellas. These items are tripping and fire hazards. Drones, large cameras and outside food or drinks are not allowed except for bottled water. You may bring small bags and backpacks but all will be searched upon check-in for any drugs, alcohol, outside food or beverage, weapons or any other hazardous or prohibited items.

  • 11Am I allowed to bring my own food and beverages?

    Outside water is permitted. No food or alcohol beverages will be permitted from outside the venue. Food and alcoholic beverages will be available for purchase at the venue.

  • 12How will I receive my ticket?

    Tickets will be electronically delivered VIA email at the time of purchase.

  • 13Can I get a refund?

    We are not able to perform any refunds. However, tickets are transferable if you wish to sell them. The name on a ticket is inconsequential.

  • 14Does one ticket get me into both nights?

    No. Each night is a separate, but same, event and requires a ticket. You must purchase a ticket for the night you wish to come.

  • 15Are tickets transferable to a different night or section?

    We are not able to transfer tickets to different nights or sections. However, tickets may be sold to a separate party wishing to attend that night. The name on a ticket is inconsequential.

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