Frequently Asked Questions
What do I get with my ticket?
Each ticket comes with 2 lanterns, a marker for your lantern, and a sitting mat. These will be picked up at packet pickup tents after entering the venue.
Are the lanterns safe?
Yes. But with any open flame, there is a possibility to burn yourself if you aren’t careful when lighting and releasing your lanterns.
Are the lanterns biodegradable?
The lanterns are 100% biodegradable. We will recover 100% of the lanterns plus any additional litter we find in the landing area as part of
our commitment to leaving the area better than we found it.
Can I buy extra lanterns?
Extra lanterns can be purchased at registration for $12 and at the venue for $15 while supplies last. Please be aware that for safety and environmental reasons lanterns can not be taken home.
Can I write on my sky lantern?
Absolutely. RiSE becomes more meaningful when you make your lanterns personal. Inscribe them with a message, prayer, or resolution. We’ll provide you with the right type of markers that won't damaged in the process.
Can I take my lantern home?
For safety and environmental reasons, we will not allow you to take unused lanterns home. RiSE is produced in an area controlled for fire and we clean up all lanterns from the desert after the event.
Can I light my lanterns if I’m attending alone?
Yes, but you’ll need to be friendly and recruit someone sitting near you to help. The lanterns require 2-3 people to launch.
Is there camping on-site?
Camping is not allowed anywhere on the the indian reservation.
Are animals allowed?
No animals are allowed except for service animals that come with the proper identification and paperwork.
What happens in the case of inclement weather?
In the event of rain or strong sustained winds, we will continue with the musical portion of the event but the lantern release may be delayed. In the unlikely even that inclement weather continues, we will cancel the lantern release. We cannot issue refunds if the event is cancelled.
What can I bring to the event?
We do not allow any blankets, chairs, coolers, strollers, tripods, wagons, pillows, umbrellas as these items are tripping and fire hazards. Additionally, no outside food or drinks are not allowed except for water. You may bring small bags and backpacks but all will be searched upon check-in for any drugs, alcohol, outside food or beverage, weapons or any other hazardous or prohibited items.
Am I allowed to bring my own food and beverages?
Outside water is permitted. No food or alcohol beverages will be permitted from outside the venue. Food and alcoholic beverages will be available for purchase at the venue.
How will I receive my ticket?
Tickets will be electronically delivered VIA email at the time of purchase.
Can I get a refund?
We are not able to perform any refunds. However, tickets are transferable if you wish to sell them. The name on a ticket is inconsequential.
Does one ticket get me into both nights?
No. Each night is a separate, but same, event and requires a ticket. You must purchase a ticket for the night you wish to come.
Are tickets transferable to a different night or section?
We are not able to transfer tickets to different nights or sections. However, tickets may be sold to a separate party wishing to attend that night. The name on a ticket is inconsequential.